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  • 30
    OCT
    2013
  • Calculating exchanges: need more help?

  • Exchanges
  • We know how complicated some exchanges can be. It seems the rules are always changing, and the “normal” situations aren’t normal anymore! There are times you may feel frustrated and need some guidance; let’s review some available resources.[more]
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  • 30
    JAN
    2013
  • One ticket exchange term you need to know!

  • Exchanges
  •  The travel industry has many unique terms and phrases that we use on a daily basis.  

    However, when it comes to ticket exchanges, “residual value” is one term you want to make sure you understand clearly. It comes in handy when using the Document Exchange Smart Tab in Amadeus Selling Platform and Amadeus Ticket Changer. [more] 

     

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  • 19
    DEC
    2011
  • Amadeus Ticket Changer – Canada/BSP

  • Exchanges
    Ticketing
  •  Want to learn about Amadeus Ticket Changer processing in the Canadian/BSP market?  Watch this interview with our Canadian guest contributor as he demonstrates what you need to know! [more] 

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  • 30
    SEP
    2011
  • A new look at the Wikis in AeU

  • Amadeus e-University
    Ticketing
    Exchanges
  • New Conversion and Exchanges Wikis in AeU

    Not really new in AeU, but newly improved with added features created with you in mind.  [more]  

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  • 14
    SEP
    2011
  • Have you ever wondered what happens behind the scenes of exchanges…but were afraid to ask?

  • Exchanges
    Ticketing
  • Hopefully you’ve been reading my “That’s the Ticket” blog posts in which I’ve shared  information about automated calculations using Amadeus Ticket Changer and the Doc Exchange Smart Tab when processing a ticket exchange. I know there are still some cryptic diehards out there, but regardless of your preferred method, let’s take a look at how the System works - behind the scenes - to determine how those calculations are made. [more

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  • 10
    AUG
    2011
  • The Document Exchange Smart Tab is pretty smart

  • Exchanges
    Selling Platform
    Ticketing
  • Wikipedia defines the word "smart" as intelligent. So is it any wonder Amadeus Selling Platform refers to its subject tabs as “Smart Tabs?” Just how smart can a Smart Tab be? You'll find out when you access the Document Exchange Smart Tab.[more]

     

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  • 30
    AUG
    2010
  • Need help with exchanges? The Amadeus e-University Exchanges Wiki is ready to assist you!

  • Exchanges
  • Do you experience feelings of dread as the spectre of a ticket exchange materializes? Conversely, are you an exchange afficionado with a lot of helpful information to share? 

    If the answer is yes, don't waste another second and go to the new Amadeus e-University Exchanges Wiki: your new home for information and scenarios related to ARC and BSP ticket exchanges! You will also be able to contribute information that could help anyone in North America have an easier time with ticket exchanges.

    If you are familiar with Wikipedia, then you might already understand how the Exchanges Wiki works. Many of you will come to the Wiki looking for help, others will be able to provide that help. We value the expertise you might have and welcome your contributions in helping to build the ultimate resource for ticket exchanges in the Amadeus System. [read more] 

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  • 20
    AUG
    2010
  • Do you understand the 4 Amadeus Ticket Changer pricing entries?

  • Exchanges
  • If you're responsible for the ticket exchanges in your office and you haven't tried using Amadeus Ticket Changer yet, then you are giving yourself far more aggravation than you deserve. Ticket Changer makes exchanges--the top reason you call our help desk--easy! Exchanges are reduced to a simple 3 or 4 step process every time you use Ticket Changer, as the most tedious steps are performed automaticallyby the pricing entries.

    The 4 pricing entries specific to Ticket Changer are: [read more] 

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  • 09
    OCT
    2009
  • Survey says, 'I was taking the classes in the command format and for some reason this lesson is in the graphical format and I am wondering why.'

  • Survey Says
    Exchanges
  • We conducted a test and found it takes an average of 11 minutes to complete a "basic" exchange in the Command Page and only 5 minutes to complete one in the Graphic Page. We then decided to always teach Exchanges in the Graphic Page because the process is faster and easier, and you avoid having to learn or always look up those lengthy formats. The beauty of Amadeus Selling Platform is that you can work in both the cryptic and graphical environments. It's a matter of getting to know which tasks are best to do in each environment so you can work smarter and more productively.

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