aMaDEUS

The Voice of Amadeus e-University

Blog about training, tips and news for travel professionals

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  • 17
    JUL
    2013
  • Unraveling International Airline Fees and Taxes

  • Fares and Pricing
  • Travel-related taxes and fees can add up to as much as, or more than, the base fare of an airline ticket. In addition to the financial bite, the tax picture is often muddled and hard to decipher. [more]
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  • 1
    MAY
    2013
  • Domestic airline taxes and fees--what does it all mean?

  • Fares and Pricing
  • Everyone knows that airline travel is taxing – physically and fiscally. Long security lines, full flights, and piles of fees (for everything from baggage to blankets) can leave a traveler’s head spinning. If you’ve ever wondered what exactly they’re charging for, read on. [more

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  • 06
    FEB
    2013
  • Amadeus supports American Airlines' Choice Essential and Choice Plus fare options

  • Fares and Pricing
  • American Airlines has provided new options for travel in the main cabin within the continental United States, with the introduction of the Choice Essential and Choice Plus fare options. These fare options will make the customer’s travel experience on American more personalized, convenient, cost effective, and flexible than ever before. [more]
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  • 12
    NOV
    2012
  • Make Amadeus Best Pricer your new BFF

  • Fares and Pricing
  • The Amadeus Best Pricer format will be your best friend when you discover you can use it to find the lowest fare for your customer’s booked itinerary. Here’s a quick rundown of the four Best Pricer formats [more]

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  • 10
    OCT
    2012
  • Fly the friendly skies in comfort: upgrade to a premium economy seat

  • Amadeus e-University
    Fares and Pricing
  • On a long haul flight, flying premium economy is the perfect way for travelers to enjoy business or first class amenities such as priority check in, enhanced entertainment systems, better menu choices, and expedited baggage handling, without having to pay a first class fare. [more]
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  • 11
    SEP
    2012
  • A world tour comes to an end

  • Fares and Pricing
    General
  • One of the sobering parts of travel is that you eventually have to go home. Airports can be lonely places after saying goodbye to dear friends and the cherished part of the world they live. I can remember taking off from Nice, in the South of France, and flying  over the Mediterranean, unable to look back at the famous coastline of the Cote d’Azur as the plane looped back for its journey to Paris. Some journeys change us, as we leave behind more than just cities and landmarks but friendships and memories.

    I had been visiting a dear friend of mine who happens to be the most seasoned and adventurous traveler that I know. She’s currently on a six month trip around the world, traveling to the Americas, Polynesia, Australia and New Zealand, and finally, Asia.

    We can teach you how to book that kind of itinerary in AeU, but we can’t teach you how to tap into the emotions of a traveler who seeks adventure and something greater than just another tour or commercial experience. [more]

     

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  • 9
    AUG
    2011
  • Green Tests: New Online Assessments Save Some Paper

  • Going Green
    Amadeus e-University
    General
    Invoice and Itinerary
    Fares and Pricing
    Classroom training
    Ticketing
    Queues
    PNR
    Self-Study
    Air
  • Saving trees is just one of many benefits you can take advantage of with our new online assessments covering basic Amadeus Air, PNR, Profiles, Fares, Queues and Documents functionality. [read more]
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  • 03
    AUG
    2011
  • Master Pricer Expert Quick Card

  • Amadeus e-University
    Fares and Pricing
  • Need help with Amadeus Master Pricer Expert?

    Good news! The Quick Reference card is now available in AeU.

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  • 26
    JUL
    2011
  • Summer Shorts - Featuring Fare Diagnostic Tool

  • Fares and Pricing
    Summer Shorts
  • The second in our Summer Shorts series features the Fare Diagnostic Tool.   See how you can find an answer to those pesky pricing problems with one simple entry. [more]
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  • 15
    JAN
    2009
  • Top 10 solutions for the top 10 reasons you call our help desk!

  • Fares and Pricing
    Ticketing
    PNR
    e-Topics
  • Our functional help desk receives thousands of calls every month, all categorized and ranked by the number of times a call was received about a certain subject or issue. Understandably, some issues always seem to be at the top of the list every month.

    This week we're going to lift the curtain on our top 10 calls and point you to their solutions. Besides, everyone loves a good countdown; especially one that could make your job easier, save you money—or make you money!

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  • 02
    OCT
    2008
  • Ooey GUI pricing: Price and rebook in a specific cabin without knowing a single format!

  • Fares and Pricing
  • You're on a call with a client who asks you to book a trip for him in economy class (Y). You book it and price it, and then he asks how much it would cost to change it to business class (C).  Don't you wish you could quickly price, rebook, and see a list of the lowest available fares in a particular class without having to remember a bunch of formats and options? You can, if you do it in the Graphic Page!

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