aMaDEUS

The Voice of Amadeus e-University

Blog about training, tips and news for travel professionals

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  • 2
    DEC
    2013
  • How much is your hotel loyalty worth?

  • Hotels
  • Hotel loyalty programs are beginning to offer a host of rewards and benefits that are actually better than the airlines' when it comes to their flexibility, ease of redemption, and upgrades. These efforts appear to be working according to recent studies which show that membership by business travelers in frequent-stay plans jumped dramatically in the last few years. [more]
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  • 12
    JUN
    2013
  • Bring Fido on your next vacation

  • Hotels
    Hotels Plus
  •  Gypsy Summer is here! It’s time for families to pack up the kids and head out for some major Summer fun. Family vacations can run the gamut from fun-in-the-sun to urban gallivants, but rarely does the family pet come along. Pet sitter schedules and boarding facilities fill up quickly during peak vacation times, so what about finding an alternative? [more]

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  • 15
    MAR
    2013
  • Requesting hotel negotiated rates…it’s easy as 1,2,3

  • Hotels
  • Hotel negotiated rates are special rates that your agency, head office, or consortium have negotiated directly with the hotel chain or property. The steps to request hotel negotiated rates are provided in this blog article. [more]

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  • 17
    OCT
    2012
  • Find the right hotel rate for your client’s budget

  • Hotels
    Hotels Plus
  • With the state of the economy today, clients are watching their pennies very closely and looking for hotels that fit their company policies and personal budgets. But, with so many properties to choose from, how do you quickly find the right hotel accommodation to fit their needs? [more]

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  • 10
    SEP
    2012
  • Star ratings and reviews: do you give your “two cents?”

  • Amadeus e-University
    Hotels
    Hotels Plus
  • Do you book hotels for your clients based on other customers’ feedback?  Personal recommendations have long influenced travelers, but with such an increase in social media usage, many hotel and travel-related websites such as Trip Advisor, Expedia, and Booking.com, offer their readers the ability to make comments and rate their experiences at a particular hotel property.
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  • 18
    JUL
    2012
  • When pricing a hotel, are you often asked, “What’s the bottom line?”

  • Hotels
    Hotels Plus
  • How many times have you tried to quote a hotel rate to a client, but had difficulty finding the price breakdown and providing the total price for their stay? With so many hotel taxes, fees, and surcharges it can be a bit frustrating and time consuming to determine the final, total price.
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  • 13
    JUN
    2012
  • Who said there’s no such thing as a free ride?

  • Hotels
    Selling Platform
  • Transportation can take a large bite out of your client’s travel budget. Whether traveling on leisure or business, rental cars, limo services and taxis can add up and add a significant cost to your clients’ total travel costs. Everyone needs to squeeze every penny out of their travel budget these days to meet their bottom line. Here’s one way you can help your clients get the most bang for their buck. [more]

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  • 30
    MAY
    2012
  • Six travel industry infographics provide a birds-eye view of evolving trends

  • Air
    Cars
    General
    Hotels
    New Technology
    Rail
    Tours
  • Do you know what an "infographic" is? According to Wikipedia, infographics are graphic visual representations of information, data, or knowledge. You know the expression, "a picture is worth a thousand words?" In this case, it certainly rings true. Infographics make otherwise boring stats so much more fun and interesting. Not only is it a fun way to disseminate information, its also a fun way to promote your business. You can create an infographic of your services and products, or better yet, create one related to your industry and brand it. Publish it on your blog, and post the link on Facebook and Twitter use an appropriate hashtag such as #infographics or use your company name. It's a great way to establish yourself as an industry leader and gain more followers, fans, and traffic. Here are six informative infographics related to travel and technology that clearly sum up the state of today's travel industry: [more

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  • 17
    APR
    2012
  • Finding independent hotel properties is now easier than ever!

  • Hotels
    Hotels Plus
  •   Are you looking for a charming, independently operated hotel or bed and breakfast property for your client? Amadeus LinkHotel now offers an additional 5,000 small, and medium sized hotel properties worldwide so that you can be sure to find the right property for your clients, every time. [more] 

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  • 18
    JAN
    2012
  • Looking for a hotel near a landmark? Use Amadeus Point of Reference!

  • Hotels
    Hotels Plus
  •   How often has a customer asked you to book a hotel near a landmark, college or university, convention center, military base, cruise port, shopping mall or sports stadium?  It’s a common request and searching for the perfect accommodations can be time-consuming task. Using the Amadeus (POR) Point of Reference option /RP allows you to find these properties quickly and easily. [more] 

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  • 09
    NOV
    2011
  • Where can I find information about hotel cancellation policies?

  • Hotels
  • As a travel agent you know how important it is to read and advise your clients of all the important details when booking a hotel just as important as the location, amenities and facilities, is the cancellation policy. Let's see where you can look to find the hotel cancellation policies? [more] 

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  • 12
    OCT
    2011
  • What type of holiday travel have you been booking?

  • Amadeus e-University
    General
    Cars
    Ticketing
    Vacation Link
    Cruise
    Air
    Hotels
    Hotels Plus
    RailAgent
    Cars Plus
  • In the interest of keeping our community connected, we’re asking you to take this poll to help us continue to create content that is of value to you and your business. What type of holiday travel have you been booking this season?  

    Let us know by taking the poll now! [more]

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  • 24
    AUG
    2011
  • Summer Shorts - Increasing Your Productivity with Amadeus Hotels Plus

  • Hotels
    Hotels Plus
    Summer Shorts
  • This Summer Shorts video provides you with some of the features and benefits Amadeus Hotels Plus provides you.  It also takes you through the booking flow so you can see first hand how Hotels Plus saves you time and  increases your productivity.    [more]

     

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  • 11
    JUL
    2011
  • Wanna Find The Perfect Hotel Facilities For Your Client?

  • Amadeus e-University
    General
    Hotels
  • I LOVE to travel! It’s an absolute passion of mine you might say. Meeting new people, learning about local culture, art, architecture and taking my usual multitude of pictures excites and nourishes my soul.
     
    When I’m away and stay in a hotel, I like to stay in properties that offer specific facilities and amenities to make my stay more enjoyable, relaxing, and comfortable. Occasionally, I even travel with my four legged best friend Gypsy. Did you know that some really nice hotels are actually pet-friendly? It’s become very popular in the last couple of years and what a great alternative to leaving your pet in a kennel.

    Here’s a great time saver when you’re searching for just the right hotel with the right amenities and facilities to meet your client’s needs.   [more]

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  • 09
    JUN
    2011
  • Wandering around Spain without an air conditioner

  • Hotels
  • Barcelona -- I knew it was going to be bad when the front desk told me, “It’s not that the air conditioner is broken, it’s just that it works very softly.”

    Not that I’m a spoiled traveler, mind you. I’d just come off a week in southern France in which I camped outside medieval cities, kayaked through towering canyons, and ate and drank my way to a future liver transplant. It’s all about timing and circumstance.

    I wasn’t supposed to be there, first of all. If not for the unexpected separation of my parents, I would’ve been home enjoying some free time with friends after my return from France. Instead I accompanied my mom and other family members on this grand tour of southern Spain to salvage a long planned vacation that also included a 12 day Mediterranean cruise. This would’ve been quite the score under normal circumstances but I’ll just say that traveling with someone who’s in the middle of grieving, no longer wanted to be there, and, understandably, found it difficult to enjoy anything they were experiencing isn’t easy. [more]

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  • 9
    MAY
    2011
  • How Many People Can You Fit in a Hotel Room?

  • Hotels
  • So, how can you search for a hotel property that allows for more then a double room stay without looking at a bunch of single-property availability displays one at a time?  I thought you’d never ask. [more] 

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