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Blog about training, tips and news for travel professionals

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  • 12
    DEC
    2014
  • Introducing Amadeus Dynamic Travel Document!

  • Invoice and Itinerary
    PNR
  •  

    Amadeus Dynamic Travel Documents is an innovative graphic travel document, that when used with existing tools such as itinerary remarks, contributes to a more enriched customer booking experience. [more]

  •  

  • 11
    NOV
    2013
  • New graphical seat map displays are now available

  • Air
    PNR
  • New graphical seat maps are now available in Amadeus Selling Platform Classic v. 7.2P401. These new seat maps include enhanced legends and indicators for chargeable seats so that when Airline Ancillary Services are launched in North America, the chargeable seat(s) will be indicated with the price(s). [more]

  •  

  • 31
    OCT
    2012
  • Make your PNRs disappear

  • PNR
    Queues
  • Your customer has just called to cancel their reservation. In addition to canceling the booking, you can check to see which queues the displayed PNR is on and remove it from all queues in two easy steps.[more] 

  •  

  • 25
    JUN
    2012
  • Amadeus Offers keeps getting better

  • PNR
    Selling Platform
  • New enhancements make sending travel options to your customers even easier. See a demonstration of Amadeus Offers' new features [more]

  •  

  • 9
    AUG
    2011
  • Summer Shorts - Featuring TSA Smart Key

  • PNR
    Selling Platform
    Air
    Security
    Summer Shorts
  • Next in our Summer Shorts series learn about  the TSA (Transportation Security Association) Smart Key.   See how you can enter your security SSR formats in record speed without errors.  [more]
  •  

  • 9
    AUG
    2011
  • Green Tests: New Online Assessments Save Some Paper

  • Going Green
    Amadeus e-University
    General
    Invoice and Itinerary
    Fares and Pricing
    Classroom training
    Ticketing
    Queues
    PNR
    Self-Study
    Air
  • Saving trees is just one of many benefits you can take advantage of with our new online assessments covering basic Amadeus Air, PNR, Profiles, Fares, Queues and Documents functionality. [read more]
  •  

  • 28
    MAY
    2010
  • Never again wonder where that PNR went with our new PNR: Search and Recall On Demand Courses!

  • On Demand
    PNR
  • We understand that there's more to searching for PNRs than just, well, searching for PNRs. You have pesky status tables to worry about and a myriad of options you can use to refine your search. Let's not forget about searching for past date PNRs too.

    We've recently added an Amadeus PNR: Search and Recall On Demand session, in both English and Spanish, covering everything you want to know about searching for PNRs in the Amadeus Selling Platform Command Page.

  •  

  • 17
    JUN
    2009
  • New Self-Study Course: Modifying a PNR in the Command Page

  • Amadeus e-University
    PNR
  • Learn how to use Amadeus formats to cancel a PNR Air segment, customize and modify Air availability, update a name, and modify other PNR elements with our newest Self-Study course, Modifying a PNR in the Command Page.

  •  

  • 14
    MAY
    2009
  • Go LPO with our new e-Topics!

  • PNR
    e-Topics
  • You never know when you need a list of clients traveling on an airline going out of business, traveling to a city experiencing severe weather conditions or a natural disaster, or traveling on an airline that has dropped their fares (we like this reason).  Using PNR Search, you can ensure you take care of all affected clients, offering your best service.

  •  

  • 15
    JAN
    2009
  • Top 10 solutions for the top 10 reasons you call our help desk!

  • Fares and Pricing
    Ticketing
    PNR
    e-Topics
  • Our functional help desk receives thousands of calls every month, all categorized and ranked by the number of times a call was received about a certain subject or issue. Understandably, some issues always seem to be at the top of the list every month.

    This week we're going to lift the curtain on our top 10 calls and point you to their solutions. Besides, everyone loves a good countdown; especially one that could make your job easier, save you money—or make you money!

  •  

  • 24
    NOV
    2008
  • New e-Book could help with your agency administration

  • Amadeus e-University
    Ticketing
    Queues
    PNR
    Customer Profiles
    Sales Reports
  • If you're an agency manager, supervisor or administrator, you'll want to take a look at the Amadeus for Managers and Supervisors e-Book, which covers these topics:

    • Local Security
    • Office Profile
    • Office Briefing Page
    • Amadeus Queues
    • Management Profile
    • PNR History
    • Sales Reports
    • Document Bank
    • Extended Ownership Security 
  •  

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